NoSo Collective Privacy Policy Notice and Terms and Conditions

Last Updated 10/16/2026

For all questions, concerns, or data-rights requests, you can contact:

Maddie Freeman, Founder, NoSo Collective

Welcome to NoSo Collective. The terms ‘NoSo Collective’ and, hereafter, ‘NoSo Collective’, ‘the website’, ‘us’, ‘our’, and ‘we’ refer to the team behind the NoSo Collective brand and NoSo Collective. The term ‘you’ refers to any user / participant / viewer of our website, services, programming, tools, or content. The term ‘Policy’ refers to this Privacy Policy document as expressed on this web page.

NoSo Collective is a fiscal sponsored project of the Public Works Alliance (PWA), located at 801 Cold Spring Rd, Santa Barbara, CA 93108 (EIN #87-2189871). NoSo Collective respects your privacy and is committed to protecting your personal data. At all times we aim to respect any personal information you share with us, or that we receive from others, and keep it safe. This Policy sets out our data processing practices as well as your rights and options regarding the ways in which your personal information is used and collected.

By engaging with this website or the NoSo Collective brand in any way (browsing, participating in programs, or otherwise), you are agreeing to comply with (and be legally bound by) the following terms and conditions of use. These terms and conditions govern the relationship between NoSo Collective and yourself.

Purpose of this Policy

We collect information and data to understand population-level trends in areas such as personal technology use, digital habits, lived experiences, and self-reported mental health symptoms.

This Privacy Notice explains how we collect and use your personal data, who we may share it with, how long we keep it, and your legal rights. Please read the following information carefully to understand our practices regarding your personal data. By providing your personal data to us by any means, you are accepting the practices described in this Privacy Notice. If you have questions or do not understand any section of this Privacy Notice, please contact us before participating.

This Policy contains important information about your personal rights to privacy. Please read it carefully to understand how we use your personal information. The provision of your personal information to us is voluntary. Without providing us with your personal information, your use of our services or your interaction with us may be impaired. For example, your organisation will be unable to sign up for use of the NoSo Collective application and we will be unable to provide you with technical assistance.

We may change this Policy from time to time by updating this page. You are encouraged to check this page periodically to ensure that you are satisfied with any changes. This Policy is effective starting October 16th, 2026.

What Information We Collect

“Personal data” means any information about an individual that can identify them directly or indirectly. “Anonymous data” means data with identifying details removed. Depending on the activity you participate in (survey, focus group, testimonial, program session, etc.), we may collect:

Basic Contact and Demographic Information

Name.
Contact information such as email or, in certain cases, phone number.
Age or age range.
General demographic details (e.g., gender or race / ethnicity).
Location.
School or organization affiliation when applicable.

Information about Personal Technology Use and Wellbeing

Technology use habits or patterns.
Self-reported mental health symptoms.
Personal experiences, preferences, opinions, or reflections.
Feedback on NoSo programming, tools, or activities.

Youth Testimonials and Opt-In Personal Stories

On occasion, youth expressly opt-in to share personal details through video, written testimonial, or by sharing lived experiences during live programming. These youth:

Are asked to explicitly consent to NoSo using their information.
Maintain complete control over what we use and how we use it.
May choose a stand-in name, first name only, or full anonymity.

Information About Minors Under the Age of 13

NoSo Collective’s programs and offerings are designed for youth aged 13 and older. It is against NoSo Collective policy to collect or store any information about individuals under the age of 13, and we make every effort to avoid doing so. By engaging with NoSo Collective’s programming, website, forms, surveys, and digital properties, you are representing that you are thirteen (13) years of age or older. In the case that you become aware that any personal information might have been saved by NoSo Collective about an individual that was younger than 13, please contact us and request that said information be destroyed:

Maddie Freeman, Founder, NoSo Collective

Email: NoSoNovember@gmail.com

How We Collect Information

NoSo Collective may obtain information in the following ways:

When you complete surveys, submit feedback forms, participate in programming or focus groups, submit testimonials, or engage in official NoSo sessions or events.
Direct communication with NoSo team members.
Indirectly, in the event that your personal information may be shared with us by third parties including joint venture partners or collaborators of NoSo.
When it is available publicly. Your personal information may be available to us from external publicly available sources. For example, depending on your privacy settings for social media services, we may access information from those accounts or services (for example when you choose to interact with us via Facebook or Twitter).
When you visit our website. When you visit our website, we may automatically collect the following types of personal information:
- Technical information, including the internet protocol (IP) address used to connect your device to the internet, browser type and version, time zone setting, browser plug-in types and versions and operating systems and platforms.
- Information about your visit to the websites, including the uniform resource locator (URL) clickstream to, through and from the website (including date and time), services you viewed or searched for, page response times, download errors, length of visits to certain pages, referral sources, page interaction information (such as scrolling and clicks) and methods used to browse away from the page.
- We may collect and use your personal information by using cookies on our website – please see our Cookie information below.

We may combine your personal information from these different sources set out above for the purposes set out in this Policy.

Before you participate, we are responsible for explaining:

The purpose of the activity.
What data we will collect.
How the data will be used.
Whether your name or any identifiable details are required.

Participation is voluntary, and our lawful basis for processing your data is your consent. You may withdraw consent at any time by sending our team a message through our contact form and asking us to delete your data from our systems. We pledge to respond to you as fast as reasonably possible, or within five business days.

What We Do with the Information We Gather

NoSo uses data only for program, improvement, research, insight, and advocacy purposes—never for advertising, profiling, or commercial targeting. Specifically, we use your data to:

Understand youth experiences with personal technology.
Identify population-level trends related to mental-health symptoms, digital habits, or wellbeing.
Improve NoSo programs and curriculum.
Produce anonymous quantitative statistics for impact reports.
Create anonymous or persona-based contributions to public reports.
Share population-level insights with advocacy groups, families, schools, governments, or technology companies.
Publish anonymous testimonials unless you explicitly consent to being identifiable.
Communicate with you about a study (if you provide contact information).

NoSo does not use your identifiable information for any purpose without your express consent.

How do we use personally identifying data?

Because NoSo’s work involves wellbeing and self-reported mental-health experiences, we may collect sensitive data only when you choose to provide it. Examples include:

Self-reported mental-health symptoms.
Descriptions of personal experiences.
Sensitive details included voluntarily in testimonials.

We handle sensitive data by:

Storing it securely in password-protected systems and limiting access to only our team members with explicit need.
Adhering to the principle of least privilege.
Using it only in anonymized, aggregate form for research or advocacy except when expressly receiving consent to do otherwise first.
Never including identifying details unless explicitly requested.

We do not share any sensitive information in an identifiable format unless you give explicit consent, for instance in the case that we share your testimonial publicly.

We retain your data only as long as needed for:

The research or program activity.
Reporting and insight generation.

Whenever possible, data is anonymized early so it can no longer be linked back to you.

Opt-in testimonial materials may be stored longer, but you may withdraw permission at any time unless the material has already been published. If it has already been published, you can still ask us to delete the information from our systems and not share again in the future.

Disclosures of Your Personal Data

Your identifiable data is accessible only to NoSo team members who need it to perform their work. In cases when we contract third-party service providers (for example, survey platforms, payment processors, data storage, or video hosting), these providers:

Will only ever receive minimum necessary data for the purposes at hand.
Must adhere to industry-standard privacy and security rules.
Are expressly prohibited from using your data for their own purposes.

We may disclose your personal information to selected third parties in order to achieve the purposes set out in this Policy or in order to be compliant with legal or regulatory demands. These parties may include:

Professional service providers such as accountants and lawyers.
Parties assisting us with research to monitor the impact/effectiveness of our programs.
Regulatory authorities.

In particular, we reserve the right to disclose your personal information to third parties in the following cases:

If all our assets are acquired or seized by a third party, personal information held by us may be one of the transferred assets;
If we are under any legal or regulatory duty to do so; and/or
To protect the rights, property, or safety of NoSo Collective, its personnel, users, visitors or others.

We may share anonymized, aggregated findings with:

Funders or stakeholders.
Advocacy groups.
Families.
Schools.
Governments.
In the case of advocacy efforts, technology companies.

NoSo will not ever sell or monetize your data.

Security

We are committed to protecting your information. In order to prevent unauthorised access or disclosure, we have put in place suitable procedures to safeguard and secure the information we collect online.

Lawful Bases

We will rely on one or more of the following legal bases for processing your personal data:

Where you have provided your consent for us to use your personal information in a certain way (for example, we may ask for your consent to use your personal information to send you marketing or promotional information about NoSo Collective or to collect special categories of personal information).
Where necessary so that we can comply with a legal, regulatory, or ethical obligation to which we are subject (for example, when we are obliged to share your personal information with regulatory bodies which govern our work and services).

International Transfers

NoSo Collective is a US-based entity. However, our programs, servers, and technical surfaces are international. This means that your data may be stored on servers that are located internationally. Because we may also use agencies and / or suppliers to process personal information on our behalf and we have customers based around the world, it is possible that personal information we collect from you will be transferred to and stored in a location different from your home country or location.

Unfortunately, no transmission of your personal information over the internet can be guaranteed to be 100% secure – however, once we have received your personal information, we will use strict procedures and security features to try and prevent unauthorized access. Please contact us if you want further information on the specific mechanisms used by us when storing or transferring your personal data.

Data Retention

We are responsible to only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any reporting, legal, regulatory, or financial reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.

In general, unless still required in connection with the purpose(s) for which it was collected and/or processed, we remove your personal information from our records six years after the date it was collected. However, if before that date (i) your personal information is no longer required in connection with such purpose(s), (ii) we are no longer lawfully entitled to process it or (iii) you validly exercise your right of erasure (please see “Right of Erasure” below), we will remove it from our records at the relevant time.

If you request to receive no further contact from us, we may keep some basic information about you on our suppression list in order to comply with your request and avoid sending you unwanted materials in the future.

Exercising Your Legal Rights

You may have the following rights depending on your jurisdiction:

Right of access – you can write to us to ask for confirmation of what personal information we hold on you and to request a copy of that personal information. Provided we are satisfied that you are entitled to see the personal information requested and we have successfully confirmed your identity, we will provide you with your personal information subject to any exemptions that apply.
Right of erasure – at your request we will delete your personal information from our records as far as we are required to do so. In some cases we may propose to suppress further communications with you, rather than delete it.
Right of correction – if you believe our records of your personal information are inaccurate, you have the right to ask for those records to be updated. You can also ask us to check the personal information we hold about you if you are unsure whether it is accurate/up to date.
Right to restrict processing – you have the right to ask for processing of your personal information to be restricted if there is disagreement about its accuracy or legitimate usage.
Right to object to processing – you have the right to object to processing where we are (i) processing your personal information, (ii) using your personal information for direct marketing, or (iii) using your information for statistical purposes.
Right to request transfer of your personal data – where we are processing your personal information, you may ask us to provide the personal information to you – or another service provider – in a machine-readable format.
Rights to withdraw consent at any time – where we are relying on consent to process your personal data. This includes the right to ask us to stop using your personal information for marketing or fundraising purposes or to unsubscribe from our email list at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

To exercise any rights, contact us using the information below:

Maddie Freeman, Founder, NoSo Collective

Email: NoSoNovember@gmail.com

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee to cover administrative expenses or time spent if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

We encourage you to raise any concerns or complaints you have about the way we use your personal information by contacting us using the contact form on our website or using the contact information included above. You are further entitled to make a complaint to the Federal Trade Commission (FTC) or your respective State Attorney General’s Office.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We may use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We use this information for statistical analysis purposes and then the data is removed from the system.

Cookies can help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. So that you are aware, this may prevent you from taking full advantage of this website.

General

We may update this Policy from time to time. We will notify users of significant changes when reasonably possible for us to do so and by placing an updated notice on our website. This Policy was last updated October 16th, 2026.

We link our website directly to other sites. This Policy does not cover external websites and we are not responsible for the privacy practices or content of those sites. We encourage you to read the privacy policies of any external websites you visit via links on our website.

Please let us know if you have any questions or concerns about this Policy or about the way in which NoSo Collective processes your personal information by contacting us through the contact channels available on this website.

Terms and Conditions

By engaging with this website or the NoSo Collective brand in any way (browsing, participating in programs, signing up for the newsletter, etc.), you are agreeing to comply with (and be legally bound by) the following terms and conditions of use. These terms and conditions govern the relationship between NoSo Collective and yourself. If you disagree with any part of these terms and conditions, you are in no way obligated to engage with NoSo Collective.

Website and NoSo Materials

The use, application, and consumption of this website and of all NoSo materials, resources, handouts, program materials and information, and digital or physical assets is subject to the following terms of use:

The content of the pages of this website and in all NoSo branded materials is for your general information and use only. It is subject to change without notice.
Your use of any information or materials is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of all NoSo information and materials for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
This website and all NoSo branded materials contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, content, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which is included below.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You agree to use NoSo branded materials only for lawful purposes and in ways that do not infringe the rights of anyone else or restrict or inhibit anyone else’s use, wellbeing, health, enjoyment, or perception of NoSo Collective.
Prohibited behavior includes harassing or causing distress or inconvenience to any person or transmitting obscene or offensive content within the environs of NoSo events or programming.
You agree that NoSo Collective may at any time and for any reason, including a period of account inactivity, terminate your access to or participation in NoSo Collective services or programs, or restrict or suspend your access to all or any part of these services at any time, for any or no reason, with or without prior notice, and without liability.
The names, images and logos identifying us or third parties and their products and services are subject to copyright, design rights and trademarks of us and / or third parties. Nothing contained in these terms shall be construed as conferring any license or right to use any trade mark, design right or copyright of us or any other third party.
Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive and continue to be binding and enforceable.
The failure or delay of NoSo Collective to exercise or enforce any right in these terms does not waive our right to enforce that right.

Content on This Website

Some of the content posted on this website or on NoSo Collective digital properties is created by members of the public. The views expressed are theirs and, unless specifically stated, are not those of NoSo Collective. We are not responsible for any content posted by members of the public on this website or for the availability or content of any third party sites that are accessible through this website.

This website’s content, including the information, names, images, pictures, logos and icons regarding or relating to this website, its programs and services (or to third-party products and services), is provided “AS IS” and on an “AS AVAILABLE” basis. To the extent permitted by law, we exclude all representations and warranties (whether expressed or implied by law), including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. We do not guarantee the timeliness, completeness or performance of the website or any of the content. While we try to ensure that all content provided is correct at the time of publication, no responsibility is accepted by or on behalf of for any errors, omissions or inaccurate content on the website.

By posting, displaying, publishing, transmitting, or otherwise making available (individually and collectively, “Posting”) any content on or through this website or any NoSo Collective digital properties, you hereby grant to NoSo Collective a non-exclusive, fully-paid, royalty-free, perpetual, irrevocable, worldwide license (with the right to sublicense through unlimited levels of sublicensees) to use, copy, modify, adapt, translate, create derivative works, publish, publicly perform, publicly display, store, reproduce, transmit, distribute, and otherwise make available such content on and through the website, in print, or in any other format or media now known or hereafter invented, without prior notification, compensation, or attribution to you, and without your consent. If you wish to remove any content from the website, your ability to do so may depend on the type of content, the location and manner of posting, and other factors. You may contact us to request the removal of certain content you have posted, but NoSo Collective has no obligation to remove any such content, may choose whether or not to do so in its sole discretion, and makes no guarantee as to the complete deletion of any such content and copies thereof. By posting to this website or to NoSo Collective digital properties, you represent and warrant that: (a) you own all right, title and interest in all content posted by you on or through the website, or otherwise have the right to grant the license set forth in this section, and (b) the posting of your content on or through the website does not violate the privacy rights, publicity rights, copyrights, publishing, trademarks, patents, trade secrets, contract rights, confidentiality, or any other rights of any third party.

Links to Other Websites

Any links to third-party websites from this website do not amount to any endorsement of that site by us and any use of that site by you is at your own risk. Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

NoSo Collective Disclaimer

All information distributed by NoSo Collective is for general information purposes only. The information is provided by NoSo Collective and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the information, programs, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss, injury, or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from engagement with or use of NoSo Collective information, programming, or materials.

Every effort is made to keep the website up and running smoothly. However, NoSo Collective takes no responsibility for, and will not be liable for, the website or its associated tools / materials / resources being unavailable due to technical issues.

NoSo Collective Copyright Notice & Guidelines

Any redistribution or reproduction of part or all of the contents in any form is prohibited without express permission.